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Shipping & Delivery

Do you offer expedited shipping?

Yes, we do offer expedited shipping for domestic orders only via priority shipping for $12.95.  Priority Shipping arrives in 2-4 business days. Please keep in mind that the order processing can take 24-48 hours and we ship Monday-Friday excluding hol

How long does delivery take?

Delivery times vary depending on the destination and the shipping method selected. Orders will ship within 2 business days after your order is placed. • Economy/Free Delivery: Typically arrives within 5-10 business days. • Standard Delivery: Typicall

What if my package gets lost or arrives damaged?

At Stan's Shoes, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at [email protected] 262-432-4030 Ext 7 with your order number an

What is your shipping policy?

We ship all online orders via FedEx, USPS, or UPS depending on delivery address.  Free shipping is available in the Contiguous United States for orders of $99 or more before any shipping, insurance fees, or taxes.  Flat-rate shipping is available for

What if my package says delivered but I haven’t received it yet?

For packages that may have been lost in transit, we will wait seven days after the original delivery date to see if the package arrives late.  From our experience, giving that extra time often allows time for the customer or shipper to locate the pac

Do you offer in-store or curbside pickup?

In-Store & Curbside Pickup is available at all three Stan's Shoes locations, both Goodmiles Running Company Locations and The Vionic Store in Brookfield, and Waxberg's in Niles, IL during normal business hours. This service is designed for your conve

What is Route+ Shipping Protection?

Stan's Shoes has partnered with Route to offer amazing coverage of your shoes, boots, and accessories to insure that they arrive safely to you. When you elect to purchase Route+ insurance you receive full package protection against damage, loss, and

Do you ship outside the United States?

While we ship to all 50 states and US Territories, we are unable to ship outside of the United States due to our vendor agreements.  We are also unable to ship to freight forwarders that enable shipping outside of the United States.